Skip to main content
Agents List

​
Overview

AI Agents are the core of Solo Mobile. Each agent is a customizable AI assistant that can:
  • Answer and make phone calls
  • Respond to SMS messages
  • Chat with website visitors
  • Book appointments
  • Transfer calls to humans

​
Agent Settings

Agent Configuration

​
Basic Information

SettingDescription
NameThe agent’s display name (e.g., “Sarah - Reception”)
GreetingWhat the agent says when answering a call
VoiceThe AI voice used for phone calls

​
System Prompt

The system prompt defines your agent’s personality, knowledge, and behavior. This is the most important setting for customizing how your agent responds. Example system prompt: 
You are Sarah, a friendly receptionist for Acme Dental Clinic.

Your responsibilities:
- Answer questions about our services (cleanings, fillings, crowns, whitening)
- Help callers book appointments
- Provide office hours: Monday-Friday 9am-5pm
- Give directions to our location: 123 Main St, Suite 100

Always be warm and professional. If you don't know something, offer to have someone call them back.

​
Voice Selection

Choose from multiple AI voices with different characteristics:
  • Male/Female options
  • Various accents and tones
  • Professional or casual styles

​
Deployment

Agent Deployment
Agents can be deployed to:

​
Phone Numbers

Assign an agent to one or more phone numbers. The agent will automatically answer inbound calls and can make outbound calls.

​
Chat Widget

Deploy an agent to a website chat widget. Visitors can chat with your agent in real-time.

​
Agent Schedule

Set business hours for your agent. Outside of scheduled hours:
  • Calls go to voicemail or a custom message
  • Chat widget shows an offline message
  • SMS can still be handled or queued

Create Your First Agent

Step-by-step guide to creating and configuring an agent